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Workplace solutions to manage facility services

Workplace Service Delivery

Enable a hybrid workplace with modern digital experiences.

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Workplace Service Delivery

Support the hybrid workforce from anywhere, on any device. Provide self-service workplace reservations, service requests and mobile wayfinding.

Reimagine the workplace.

Deliver a new workplace experience

Floor plan for booking conference rooms and workspaces

Design and manage spaces

Prepare and adapt your workplace. Configure floor space based on usability and manage space lifecycles.

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Suite of apps to safely reopen the workplace

Provide a safe workplace

Support workplace arrivals and safety protocols for employees and visitors. Automate steps for returning and provide a safe working environment.

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Technology to integrate support for building services

Offer easy access to services

Equip the workforce with simple self-service experiences for workspace reservations, visitor registrations and workplace navigation.

Streamlined assignments for work environment services

Manage services and requests

Streamline service processes. Gain visibility into workplace service requests such as catering, room configurations and reported workplace issues.

Dashboard view of maintenance, meeting space, and more

Monitor and improve

Gain a real-time view of workplace services, safety, requests and space utilisation. Uncover valuable insights for improvement.

Deliver a new workplace experience

Floor plan for booking conference rooms and workspaces

Design and manage spaces

Prepare and adapt your workplace. Configure floor space based on usability and manage space lifecycles.

Get IDC Report
Suite of apps to safely reopen the workplace

Provide a safe workplace

Support workplace arrivals and safety protocols for employees and visitors. Automate steps for returning and provide a safe working environment.

View Infographic
Technology to integrate support for building services

Offer easy access to services

Equip the workforce with simple self-service experiences for workspace reservations, visitor registrations and workplace navigation.

Streamlined assignments for work environment services

Manage services and requests

Streamline service processes. Gain visibility into workplace service requests such as catering, room configurations and reported workplace issues.

Dashboard view of maintenance, meeting space, and more

Monitor and improve

Gain a real-time view of workplace services, safety, requests and space utilisation. Uncover valuable insights for improvement.

Don’t just take our word for it

See how companies like yours use Workplace Service Delivery to adapt to evolving circumstances.

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ATHLETICS

League finishes season with 2,600 health screenings

The NBA created nine customised workflows to establish a secure campus and safely complete the season.

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CONSUMER GOODS

Employees reserve 40,000 in-office workspaces

Coca-Cola European Partners mobilised a global reopening strategy for 23,000 employees in 3 weeks.

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ENERGY & UTILITIES

Services delivered for 2,200 workers

ENMAX enhanced employee experiences and provided a safe workplace during COVID-19.

Capabilities that scale with your business

Workplace Service Delivery includes key applications and capabilities to deliver modern workplace services.

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Mobile Wayfinding

Provide interactive mobile wayfinding and proximity booking for on-site employees.

 
 

Workplace Reservation Management

Let employees reserve workspaces using visual floor maps that show services and availability.

 
 

Workplace Case Management

Standardise documentation, interactions and fulfilment of employee enquiries and requests.

 
 

Workplace Space Mapping

Provide indoor mapping experiences with interactive floor maps to navigate the workplace.

 
 

Workplace Move Management

Orchestrate individual, mass employee and asset space relocation in the workplace.

 
 

Workplace Space Management

Manage workspaces with better insights to optimise floor space, room usage and spend.

 
 

Workplace Visitor Management

Register and welcome guests with a simple, automated arrival and communication process.

 
 

Safe Workplace Suite

Automate steps for your workplace return and provide a safe, employee-ready working environment.

 
 

Reporting

Create on-demand reports using a single data model for instant insights.

 
 

Virtual Agent

Resolve issues faster and scale your organisation with intelligent chatbots.

 
 

Now Mobile

Simplify employee self-service with a native mobile app for requests and actions.

 
 

Employee Center

Provide a single, unified portal for service delivery across the enterprise.

 
 

Performance Analytics

Anticipate trends, prioritize resources, and continuously improve with real-time analytics.

 
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Built on the Now Platform®

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Workflows to automate manual tasks
Automated workflows Remove bottlenecks by automating manual processes with a simple, drag-and-drop interface.
Customizable mobile phone experiences
Modern mobile experiences Keep users informed and engaged any time, anywhere with intuitive mobile apps.
Collection of shapes integrated together
Intelligent automation Supercharge your workflows with machine learning and AI-powered experiences.
Empower your workforce with employee workflows

Elevate employee services

Give your workforce what they need, when they need it using employee workflows. Embed intelligence into all their interactions to break down silos and unlock productivity.

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Resources

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Data Sheets
Data Sheets
Solution Briefs
Solution Briefs
Ebooks
Ebooks
Infographics
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Choose a package

Find the package that works best for your business and your workplace.

Safe Workplace Suite Pro

(9)
  • Safe Workplace Suite
  • Workplace Reservation Management
  • Workplace Visitor Management
  • Workplace Space Mapping
  • Reporting
  • Virtual Agent
  • Now Mobile
  • Employee Center
  • Performance Analytics
  • Workplace Case Management
  • Workplace Space Management
  • Workplace Move Management

Workplace Service Delivery

(12)
  • Safe Workplace Suite
  • Workplace Reservation Management
  • Workplace Visitor Management
  • Workplace Space Mapping
  • Reporting
  • Virtual Agent
  • Now Mobile
  • Employee Center
  • Performance Analytics
  • Workplace Case Management
  • Workplace Space Management
  • Workplace Move Management
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