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Resource Management

Take advantage of accurate planning—make the most of available resources and deliver work fast.

Benefits of Resource Management

View up-to-date resource availability

Understand true availability across all resources for more precise allocation.

Make the most of your resources

Get a consolidated view of staff capacity and allocations for any task or need.

Match resources with requirements

Get a detailed view of resource availability with the help of calendars and schedules.

Features of Resource Management

Using the allocation workbench for resource management

Resource allocation workbench

Gain valuable insights into resource requests and allocation—all in one place.

Creating a plan for better resource management

Resource planning

Create plans using the Resource Management app or from any demand, project, or task.

Resource reports for forecasting and resource management

Resource reports

View planned resource allocations and use over time.

Use the time sheet portal to record and submit time

Time sheet portal

Record time spent on tasks on a day-to-day basis and submit time sheets in a single step.

Resource Management is available with Strategic Portfolio Management

How to get Resource Management

Resource Management is available with Strategic Portfolio Management. Align your entire organization to deliver the outcomes that matter.

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Project Portfolio Management

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Demand Management

Capture, assess, and manage demands from the business in one location.

Alignment Planner Workspace

Connect strategy to execution with end-to-end planning in a single workspace.

Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.