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The platform of platforms for 21st century enterprises

Now Platform

Accelerate your digital transformation journey with the Now Platform.

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Now Platform

Empower people with optimised processes, connect silos for seamless experiences and create new value by enabling innovation.

Transform with a single, unifying platform for digital business.

Discover the benefits of the Now Platform

Codeless integrations for popular business apps

Connect your enterprise

Eliminate silos with one data model and one architecture to create seamless cross-enterprise processes.

Get Connected
Templates for building omni-channel experiences

Deliver engaging experiences

Achieve new levels of user satisfaction with intuitive omnichannel experiences that are as easy to use as common consumer apps.

View Now Mobile
Enable teams with the tools they need.

Drive workforce productivity

Empower service delivery teams with targeted, purpose-built tools and information in a single, configurable workspace.

View Workspaces
Make better business decisions with AI and analytics

Work smarter and faster

Unleash the power of AI and analytics to surface information, make predictions and automate repetitive tasks so you can focus on strategic work.

Explore Now Intelligence
Workflow automation across the enterprise

Accelerate innovation

Empower anyone to automate, extend and build digital workflow apps across the enterprise with a single, unified platform.

Build and Automate

Discover the benefits of the Now Platform

Codeless integrations for popular business apps

Connect your enterprise

Eliminate silos with one data model and one architecture to create seamless cross-enterprise processes.

Get Connected
Templates for building omni-channel experiences

Deliver engaging experiences

Achieve new levels of user satisfaction with intuitive omnichannel experiences that are as easy to use as common consumer apps.

View Now Mobile
Enable teams with the tools they need.

Drive workforce productivity

Empower service delivery teams with targeted, purpose-built tools and information in a single, configurable workspace.

View Workspaces
Make better business decisions with AI and analytics

Work smarter and faster

Unleash the power of AI and analytics to surface information, make predictions and automate repetitive tasks so you can focus on strategic work.

Explore Now Intelligence
Workflow automation across the enterprise

Accelerate innovation

Empower anyone to automate, extend and build digital workflow apps across the enterprise with a single, unified platform.

Build and Automate

Capabilities that scale with your business

The Now Platform includes core capabilities that digitise, connect and automate siloed processes to make work flow.

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Automation Discovery

Find opportunities to automate workflows and processes with ServiceNow apps.

 
 

Performance Analytics

Unlock insights to anticipate trends, prioritise resources and drive service improvements.

 
 

Predictive Intelligence

Simplify and accelerate everyday work with built-in machine learning.

 
 

Virtual Agent

Resolve issues faster and scale your organisation with intelligent chatbots.

 
 

AI Search

Provide personalised, relevant, actionable search results to employees and customers.

 
 

Employee Center

Provide a single, unified portal for service delivery across the enterprise.

 
 

Process Optimization

Improve outcomes by optimising process flows to streamline work.

 
 

Column Level Encryption Enterprise

Encrypt sensitive data with no impact to the business or user experience.

 
 

Edge Encryption

Reduce risk by encrypting your data before it goes to the ServiceNow cloud.

 
 

Mobile App Builder

Create and deploy native mobile experiences using an intuitive designer.

 
 

Service Portal

Design a self-service user experience with a responsive portal interface.

 
 

Service Catalog

Improve self-service by offering products and services through a modern, user‑friendly storefront.

 
 

Cloud Encryption

Gain broad oversight and control over encryption key administration.

 
 

Instance Security Center

Respond to risk fast with increased visibility into the current compliance levels of your instances.

 
 

Configuration Management Database (CMDB)

Track the dependencies and relationships of supported IT services to maintain continuity.

 
 

Flow Designer

Automate business processes as digital workflows across departments, apps and systems.

 
 

Automated Testing Framework

Perform functional testing of your applications and simplify platform upgrades.

 
 

Knowledge Management

Increase business efficiency with easy knowledge sharing and collaboration.

 
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A foundation for digital transformation

The Now Platform is a single, unifying foundation for digital business. Drive transformation to build and automate quickly, future-proof technologies and deliver great experiences.

Explore the possibilities

See how the Now Platform helps you accelerate your digital transformation.

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