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Legal Service Delivery

Modernize legal operations with efficient service delivery. Eliminate silos and manual steps so you can reduce risk while increasing productivity.

Enhance visibility and boost efficiency.

Don’t just take our word for it

See how companies like yours use Legal Service Delivery to modernize legal operations across the enterprise.

TECHNOLOGY

35% deflection of contract requests

ServiceNow harnesses automation and digital workflows to transform its legal operations.

TECHNOLOGY

Deployed in days, not months

CrowdStrike uses ServiceNow’s legal blueprint to accelerate operations.

SERVICES

Quick return on investment

KPMG simplifies and scales the legal intake process with prebuilt workflows.

Capabilities that scale with your business

Legal Service Delivery includes key applications and capabilities to modernize legal operations.

Legal Investigations

Empower employees to raise anonymous ethics complaints to the legal team.

Legal Request Management

Provide employees with an intuitive portal to assign requests to the right legal teams.

Legal Counsel Center

Simplify the practitioner experience and prioritize legal requests for rapid response.

Legal Matter Management

Escalate and track ongoing legal matters without spreadsheets.

Legal Practice Applications

Get faster time to value with prepackaged, best-practice workflows for legal services.

Reporting

Create on-demand reports using a single data model for instant, up-to-date insights.

Legal Knowledge Management

Increase business efficiency with easy knowledge sharing and collaboration.

Employee Center

Provide a single, unified portal for service delivery across the enterprise.

Now Mobile

Simplify employee self-service with a native mobile app for requests and actions.

Mobile Agent

Make it easy for agents to triage, act on, and resolve requests on the go.

Virtual Agent

Resolve issues faster and scale your organization with intelligent chatbots.

Legal Service Integrations

Legal Service Integrations seamlessly integrates with remote desktop support products, authentication software, and productivity tools.

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Empower your workforce with employee workflows

Elevate employee services

Give your workforce what they need, when they need it using employee workflows. Embed intelligence into all their interactions to break down silos and unlock productivity.

Explore the possibilities

Request a personalized demonstration to see how you can modernize your legal operations for faster, more efficient delivery of services.