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IT Workflows

Unite IT, risk management, and security operations on a single platform. Deliver modern, resilient services aligned to customer-centric priorities.

Delivering an exceptional IT experience for end users

Optimize IT service operations

Create a modern, compelling IT service experience. Run secure, automated digital operations to predict and prevent issues, increase productivity, and deliver scalable services.

Solve Key IT Challenges
Optimize IT Services
Management and visibility for IT investments

Align investments to priorities

Maximize the value of your initiatives. Manage investments across the enterprise by planning, prioritizing, and tracking work aligned with your objectives.

Modernize Your PMO
Measure Value
Risk management and resilience for your IT portfolio

Manage risk, security, and cost

Automate workflows across IT to manage risk and resilience in real time and reduce your hardware, software, and cloud costs.

Build Resilience
View Case Study

 

ServiceNow can help us on [our] journey by supporting our increasing adoption of the platform’s capabilities to implement new digital workflows.

Jacob Elfving
Development Manager, IT Operations, Danske Bank

Find Out How

Products to power your IT workflows

 

IT Service Management

Transform the impact, speed, and delivery of IT with a modern service management solution.

 

IT Operations Management

Deliver high-performance business services with visibility, health, and optimization.

 

Strategic Portfolio Management

Plan, prioritize, and track work aligned to business objectives.

 

IT Asset Management

Optimize costs and improve efficiency with increased visibility into the full IT asset lifecycle.

 

DevOps

Delight your development teams and enable change with scalable, enterprise DevOps.

 

Security Operations

Identify, prioritize, and respond to incidents and vulnerabilities faster based on risk and insights.

 

Governance, Risk, and Compliance

Respond to business risks in real time with continuous monitoring, prioritization, and automation.

 

Telecommunications Service Operations Management

Monitor the health of your telecom networks and streamline your response with machine learning.

 

Operational Technology Management

Safeguard operational technology (OT) systems with digital workflows that respond quickly to threats.

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Built on the Now Platform

Connect your enterprise through digital workflows with the Now Platform®. Drive transformation with cross-enterprise workflows on a single, unified platform.

Explore Platform
Customer workflows
Go beyond traditional CRM and field service to scale operations and drive customer loyalty.
Employee workflows
Create connected, engaging experiences so employees can get what they need, when they need it.
Creator workflows
Build cross-enterprise digital workflow apps fast with a low-code platform.
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