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The Now Platform®
Tokyo release is here

Find everything you need to get started on your upgrade.


The Tokyo release upgrade kit includes:

  • A summary of exciting innovations and enhancements​​
  • Playlists of demos and key product links
  • Everything you need to know when upgrading​
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Accelerate efficiencies with upgrades

Get the 2020 Total Economic Impact(TM) of Staying Current with ServiceNow Upgrades report by Forrester.

Upgrade to the latest release​

Release notes​

Learn about the release, prepare for your upgrade, and upgrade your instance.​

Join the Community conversation

Ask questions, get tips, and share knowledge.

Schedule and manage upgrades​

Log in to the Now Support Portal to schedule your upgrade.​

Get started with ServiceNow releases and updates

Access resources and a comprehensive guidebook to help you get started with your upgrade.

Simplify your upgrade​

Get expert help

Improve performance with support from a single ServiceNow expert who knows your environment and business goals.

Now Create

Get step-by-step guidance on how to upgrade your instance.

Upgrades best practices​

Find out how to make your upgrade successful and simpler.​

Register for early release​

Upgrade to the latest family release before market launch.​

Training and certification​

Further your upgrade skills with top-rated certifications.​