Case and Knowledge Management
Resolve employee enquiries and requests faster to deliver a better service experience.
Benefits of Case and Knowledge Management
Features of RPA Hub
Centralised HR workspace
Deliver efficient resolutions for employee issues with all service desk tools in a single workspace.
Improved self-service
Support employee service enquiries with automated workflows for fast access to relevant information.
Secure employee data
Empower employees to report misconduct in the workplace within The Anonymous Report Center.
Modern intuitive dashboards
Report on, understand and improve HR service outcomes while enhancing the employee experience.
Resources
How to get Case and Knowledge Management
Case and Knowledge Management is available with HR Service Delivery. Deliver the right experience to employees anywhere.