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SOLUTIONS AREAS

SOLUTIONS

Customer experience

Increase customer loyalty and improve your bottom line. Create effortless experiences that bring customers back again and again.

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SOLUTIONS

Technology excellence

Embrace speed and agility through automation. Differentiate your business with the secure and resilient delivery of technology.

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SOLUTIONS

Employee experience

Keep your hybrid workforce engaged and productive. Make work easier with a unified experience that brings together people, workplaces, processes and technology.

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SOLUTIONS

Operating excellence

Deliver long-term, strategic value and reduce risk by connecting your operations. Strengthen common services and meet changing expectations for global business services and ESG impact.

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SOLUTIONS

Build and automate

Build apps faster with low code. Embrace hyperautomation to modernise and innovate across the enterprise.

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SOLUTIONS

Industries

INDUSTRIES

ServiceNow Impact

Speed ROI with ServiceNow Impact. Get a personalised value acceleration solution that boosts your expertise and transforms your digital journey.

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ServiceNow Impact

WORKFLOWS

PRODUCTS

IT Workflows

Build the future of IT with digital workflows on a single, unified platform. Connect your enterprise and modernise operations to transform your business.

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PRODUCTS

FEATURED SOLUTIONS

PRODUCTS

Employee Workflows

Create connected, engaging employee experiences. Motivate your workforce and make it easy for employees to get what they need, when they need it.

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PRODUCTS

FEATURED SOLUTIONS

PRODUCTS

Customer Workflows

Go beyond traditional CRM and field service. Drive customer loyalty with connected digital workflows that automate work across departments.

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PRODUCTS

FEATURED SOLUTIONS

PRODUCTS

Creator workflows

Build digital workflow apps fast with a low-code platform. Quickly scale across the enterprise to create intuitive, connected experiences users love.

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PRODUCTS

Featured Solutions

All Products and Solutions

Now Platform

Transform your enterprise with the Now Platform^®. Simplify how work gets done, deliver intuitive experiences and build digital workflow apps with a single cloud platform.

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HOW IT WORKS

LATEST INNOVATIONS

Customers

See how companies like yours make the most out of their ServiceNow investment. Explore tools and resources to drive business outcomes and achieve success faster.

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CUSTOMER SUCCESS

CUSTOMER SUPPORT

Events

Discover new ways to transform the world of work and inspire innovation. Join other ServiceNow visionaries at events worldwide.

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GLOBAL EVENTS

VIRTUAL EVENTS

About ServiceNow

We believe in the power of technology to reduce the complexity in our jobs. At ServiceNow, we make work, work better for people with modern digital workflows.

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GDPR

Keeping your data secure is our top priority

We continually invest in customer data security, allowing organizations to operate with the highest level of choice and control over their EU data.

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Build trust on a compliant platform

We employ the following principles and capabilities to help you comply with GDPR requirements.

Data ownership

Customers maintain GDPR compliance and have complete control and visibility over their data.

Access protection

Stringent security measures to protect your data from unauthorized access for GDPR compliance.

Data monitoring

We allow you to monitor how data is managed and who has access to it.

World-class data centers

Our data centers follow international security standards and are protected by 24‑hour surveillance.

Built-in security features

Our cloud services offer role‑based access control, MFA, Cloud Encryption, and more.

Preventive threat detection

We use real‑time data to predict issues, then prioritize and resolve them based on their impact.

Rapid response

We commit to providing swift threat response and notifying you in accordance with the GDPR.

ServiceNow Platform

Take advantage of the unique features of our platform of platforms to meet your GDPR obligations.

Two professionals partenering together to ensure GDPR compliancy

Partnering together to comply

To help your organization comply with GDPR, our data processing addendum (DPA) addresses both our obligations as data processor and your obligations as data controller.