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IT Business Management (ITBM)

ITBM is now called Strategic Portfolio Management.
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IT Business Management
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Create greater value from your initiatives and enable change faster across the enterprise. Plan, prioritise and track work aligned to business objectives.

Deliver enterprise agility for better business outcomes.

When IT works, business works

Manage outcomes to create value

Gain visibility into portfolio investments and business strategies for better outcomes. Track progress in real time to see exactly how funds are spent and the value of the work being delivered.

Maximise Business Value

Adapt planning for uncertainty

Connect your investment plan to your work plan of action for greater agility. Gain visibility into project outcomes, assess related top-level investments and adapt to make adjustments on an ongoing basis.

Manage Project Portfolio

Scale work to deliver faster

Manage strategic and operational work in one place and reduce bottlenecks to get to market faster. Increase agility by optimising and reallocating resources as priorities shift.

Deliver Value Faster

When IT works, business works

Manage outcomes to create value

Gain visibility into portfolio investments and business strategies for better outcomes. Track progress in real time to see exactly how funds are spent and the value of the work being delivered.

Maximise Business Value

Adapt planning for uncertainty

Connect your investment plan to your work plan of action for greater agility. Gain visibility into project outcomes, assess related top-level investments and adapt to make adjustments on an ongoing basis.

Manage Project Portfolio

Scale work to deliver faster

Manage strategic and operational work in one place and reduce bottlenecks to get to market faster. Increase agility by optimising and reallocating resources as priorities shift.

Deliver Value Faster

Don’t just take our word for it

See how companies like yours use IT Business Management to make work, work better for people.

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MANUFACTURING

Jabil’s IT uses ServiceNow Project Portfolio Management

Jabil powers manufacturing and customer success by efficiently delivering innovative IT projects.

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Financial Services

Investments aligned to strategy

With strong portfolio management, Western & Southern turned IT into a business enabler.

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FINANCIAL SERVICES

70% of manual processes automated

With ITBM and ITSM, VIVAT gained a competitive edge by optimising operations and reducing time to market.

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Technology

22% faster time-to-market

We use our own products to support our agile transformation and accelerate value.

Capabilities that scale with your business

IT Business Management groups project portfolio management and agile capabilities into scalable packages that can grow with you as your needs change.

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PPM

Performance Analytics

Analyse trends with KPIs, metrics and role-based dashboards for customer service.

 
 
PPM

Demand Management

Capture, assess and manage demands from the business in one location.

 
 
PPM

Resource Management

See staff availability, allocation and capacities for all work tracked in ServiceNow.

 
 
PPM

Innovation Management

Capture new ideas from across your organisation in a single location.

 
 
PPM

Project Portfolio Management

Manage your entire project lifecycle across technology and business portfolios.

 
 
PPM

Scenario Planning

Simulate and compare multiple investment scenarios to align your portfolio with your business strategy.

 
 
HYBRID MANAGEMENT

Roadmap Planning

Master top-down planning to align investments and teams for hybrid project delivery.

 
 
AGILE MANAGEMENT

Scaled Agile Framework (SAFe)

Align strategic investments and scale work for optimal value.

 
 
AGILE MANAGEMENT

Agile Development

Manage scrum or waterfall development work throughout the lifecycle from a unified backlog of tasks.

 
 
Application Management

Application Portfolio Management

Align your app portfolio to your preferred architecture and drive application rationalisation.

 
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Built on the Now Platform®

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Laptop with single data model
Single data model Eliminate information silos with one data source for your enterprise.
Customizable mobile phone experiences
Modern mobile experience Keep users informed with an intuitive mobile app and real-time updates to activities associated with their portfolios.
Integrations with third-party services
Powerful integration hub Build custom integrations or extend out-of-the-box integrations into other PPM, APM or agile solutions.
Transform business with IT workflows

Unleash the power of IT

Transform your business with digital IT workflows. Modernise your operations to optimise productivity, cost and resilience with a single platform for IT.

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Resources

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View Upcoming Events
Analyst Reports
Analyst Reports
Webinars
Webinars
Data Sheets
Data Sheets
Ebooks
Ebooks

Choose a package

Find the IT Business Management package that works for your business.

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Standard

(8)
  • Project and Portfolio Management
  • Innovation Management
  • Demand Management
  • Resource Management
  • Roadmap Planning
  • Scenario Planning
  • Mobile Applications1
  • Performance Analytics
  • Scaled Agile Framework (SAFe)
  • Agile Development2
  • Application Portfolio Management3

Professional

(10)
  • Project and Portfolio Management
  • Innovation Management
  • Demand Management
  • Resource Management
  • Roadmap Planning
  • Scenario Planning
  • Mobile Applications1
  • Performance Analytics
  • Scaled Agile Framework (SAFe)
  • Agile Development2
  • Application Portfolio Management3

Licensed Separately

(1)
  • Application Portfolio Management3

1 Mobile capabilities vary by package and may include Project Status, Time Card and Agile Development.
2 Available to license separately as part of the Agile Team package.
3 Application Portfolio Management includes 4 custom tables: Financial Modeling for Application TCO, Business Planning Portal, Predictive Intelligence and Performance Analytics.
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