Latest

  • HR shared services: workers moving about an office
    Employee Experience
    Streamlining business with HR shared services
  • Employee productivity: female worker smiling at her laptop
    Now on Now
    Turning down noise, upping employee productivity with a nudge engine
  • 3 ServiceNow employees and two U.S. sponsors who helped Ukrainian refugees
    Culture
    Employees build app to match Ukrainian refugees with US sponsors

Company News

  • Unified observability: a woman holds a round mirror in front of her face
    Application Development
    The future of observability is cloud-native and unified
  • The role of the manager: a manager and employee in conversation on a couch
    Employee Experience
    4 ways Manager Hub simplifies the role of the manager
  • Now Platform Tokyo release: Tokyo Skytree
    Now Platform
    Welcome to the Now Platform Tokyo release!

Product Insights

  • Innovation experiences: A group of workers gathered around a conference table
    Events
    The importance of storytelling in innovation experiences
  • Employee satisfaction: smiling man working in office
    Now on Now
    How balancing technology and people can elevate employee satisfaction
  • Service operations drive fast resolution of IT issues: time-lapsed photo showing fast car movement on mountain pass
    IT Management
    How modern service operations drive fast resolution of IT issues

Life at Now

  • Working on a Now Platform release: female Indian developer working on a laptop
    Careers
    What it’s like to work on a Now Platform release
  • Employee well-being: a ServiceNow employee, his wife, and two young children
    Careers
    Empowering employee well-being through support resources
  • 4 ServiceNow employees who worked on support case creation and auto-agent workflows
    Now on Now
    Streamlining support case creation and administration

Featured

  • Total experience companies outperform: prism refraction with an arrow pointing to the right
    Employee Experience
    Survey says: Total experience-focused companies outperform
    August 01, 2022 Organizations are aligning employee experience and customer experience to create a positive total experience. See findings from the latest research.
  • Our World Our Work: unity in diversity; two men on a scooter in Hyderabad, India
    Culture
    'Our World Our Work’ travel video series captures the unity in diversity
    September 01, 2022 At ServiceNow, we’re showing the world how there can be extraordinary unity in diversity. Watch our travel video series to see for yourself.
  • Business resilience: employees walking through an office
    Now Platform
    Building a more resilient business with the Now Platform Tokyo release
    September 22, 2022 The Now Platform Tokyo release is designed to tackle complex, interconnected problems and deliver value. Find out how It helps boost business resilience.

Trends & Research

Workflow Quarterly: The Age of Experience
Delivering experience in telecom
Rebooting your culture for hybrid work
How to workflow your ESG program

Topics

Years