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How GBS serves the global business

Can an evolved approach to shared services help companies thrive?
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Organisations need responsible AI

With AI pervasive across work and life, building trust in its use is a business imperative
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A digital gold rush will be built on AI

By automating routine tasks, AI can make work easier, faster, and more meaningful
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Software is the business

Digital tech now mediates every aspect of operating and scaling a modern company.
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Cutting through data overload

Companies that use dashboards to visualize data grow faster and are more profitable
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Survey says: ESG is good for business

New research suggests companies can advance sustainability and social justice goals without sacrificing financial performance
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Are you on track to meet your ESG goals?

Benchmark your progress against 1,000 global C-suite leaders
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Finding Australia’s new common wealth: Why ethical AI, human-machine teams, digital identity and diverse perspectives will transform the next decade
Learn how leading global brands are using the latest from ServiceNow to empower innovation.
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The ServiceNow origin story

Organizations need visibility into what's happening within their enterprise technology for success.
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From chaos to control, getting enterprise technology synced

The 3 key pillars to a digital transformation strategy are people, connection, and innovation.
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People. Innovation. Connections. They can make an enterprise great.

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Framework frenzy

ESG reporting is a hot mess of overlapping frameworks and standards. Thankfully, help is on the way.
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Most machine learning projects needlessly fail

A conversation with author and machine learning expert Eric Siegel