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Improve employee productivity with enterprise-wide, intelligent workflows that reach across any digital channel.

Deliver unified work experiences from anywhere.

Don’t just take our word for it

See how companies like yours use HR Service Delivery to deliver great employee experiences.

HIGHER EDUCATION

87% ease of use score

One-stop access to HR and payroll services transforms the employee experience.

TRANSPORTATION

48 hours to build and launch portal

Delta Air Lines innovates to support its employees through the pandemic.

AEROSPACE & DEFENCE

25% lift in employee satisfaction

Automated onboarding delivers a fully integrated, engaging new-hire experience.

HEALTHCARE

More time for patient care

Spectrum Health unifies the employee experience across HR and IT.

Capabilities that scale with your business

HR Service Delivery groups key applications into scalable packages that can grow with you as your needs change.

Issue Auto Resolution

Use AI-powered automation to solve routine employee requests quickly.

Employee Center

Engage employees and improve the manager experience with a unified portal.

Employee Journey Management

Build complete workflows across the enterprise to support employee journeys.

Enterprise Onboarding and Transitions

Deliver great employee experiences across the moments that matter.

Case and Knowledge Management

Standardise documentation, interactions and fulfilment of employee requests.

Now Mobile

Simplify employee self-service with a native mobile app.

HR Agent Workspace

Connect HR teams to the information they need fast, in a personalised workspace.

Virtual Agent

Resolve issues faster and support employees 24/7 with intelligent chatbots.

Universal Request

Provide a unified employee service experience and improve agent collaboration.

Performance Analytics

Gain insights to help you improve service experiences and agent workloads.

Predictive Intelligence

Categorise general inquiries automatically by combining machine learning and historical data.

Employee Document Management

Provide a secure, unified view of employee documents, from hire to retire.

Employee Relations

Manage sensitive employee requests and cases with care.

Alumni Service Centre

Stay connected and engaged with your former employees.

Process Optimisation

Analyse and improve processes for HR workflows to strengthen efficiencies.

Empower your workforce with employee workflows

Elevate employee services

Give your workforce what they need, when they need it using employee workflows. Embed intelligence into all their interactions to break down silos and unlock productivity.

Choose a package

Find the HR Service Delivery package that works for your business.

Professional

(11)
  • Case and Knowledge Management
  • Now Mobile
  • Agent Workspace
  • Mobile Agent
  • Universal Request
  • Employee Relations
  • Employee Center1
  • Performance Analytics1
  • Virtual Agent
  • Predictive Intelligence
  • Manager Hub2
  • Enterprise Onboarding and Transitions1
  • Alumni Service Centre
  • Employee Document Management1

Enterprise

(13)
  • Case and Knowledge Management
  • Now Mobile
  • Agent Workspace
  • Mobile Agent
  • Universal Request
  • Employee Relations
  • Employee Center1
  • Performance Analytics
  • Virtual Agent
  • Predictive Intelligence
  • Manager Hub2
  • Enterprise Onboarding and Transitions1
  • Alumni Service Centre
  • Employee Document Management1

1 Available to license separately.

2 Manager Hub is available with Employee Center.