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Enterprise Asset Management
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Track and manage enterprise assets for complete visibility at scale. Make data-driven decisions to control capital and operating expenses, from planning to disposal.

Maximize your return on enterprise assets.

Optimize your assets

Transparency from asset planning through retirement

Create transparency

Gain visibility into your asset estate with accurate data. Enable better planning and decision-making, even in the most dynamic business environments.

Efficient ordering helps control asset inventory levels

Lower expenses

Link financial and operational activities to control costs. Optimize asset inventory levels, leverage existing stock, and get the most useful life from your assets.

Asset risk heatmap

Mitigate risk

Get complete asset traceability to support regulatory compliance and audits. Reduce risk exposure by documenting previously unknown assets and generating risk heatmaps.

Automatically generated workflow task list

Improve processes

Automate enterprise asset management workflows. Support increased productivity with streamlined asset transfers, reclamation of unused assets, and end-of-lease decisions.

Optimize your assets

Transparency from asset planning through retirement

Create transparency

Gain visibility into your asset estate with accurate data. Enable better planning and decision-making, even in the most dynamic business environments.

Efficient ordering helps control asset inventory levels

Lower expenses

Link financial and operational activities to control costs. Optimize asset inventory levels, leverage existing stock, and get the most useful life from your assets.

Asset risk heatmap

Mitigate risk

Get complete asset traceability to support regulatory compliance and audits. Reduce risk exposure by documenting previously unknown assets and generating risk heatmaps.

Automatically generated workflow task list

Improve processes

Automate enterprise asset management workflows. Support increased productivity with streamlined asset transfers, reclamation of unused assets, and end-of-lease decisions.

Capabilities that scale with your business

Enterprise Asset Management includes key applications to help automate the full lifecycle for physical business assets.

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Enterprise Asset Lifecycle Management

Implement strategic plans and financial oversight across the entire asset lifecycle.

 
 

Enterprise Asset Estate

Oversee a diverse range of enterprise asset types in a single system.

 
 

Multi-Component Assets

Define relationships to manage assets and their components.

 
 

Risk Scoring

Rate assets by risk level and generate color-coded heatmaps.

 
 

Enterprise Asset Inventory Management

Optimize asset inventory across all warehouse and stockroom locations.

 
 

Mobile Asset Receiving

Receive enterprise assets anywhere with mobile scanning.

 
 

Asset Inventory Audits

Track and reconcile enterprise asset inventories at every site.

 
 

Asset Refresh Planning

Set user-based asset refresh criteria and view updated eligibility lists.

 
 

Enterprise Asset Catalog

Provide a single place for employees to request assets.

 
 

Asset Reservations

Reserve and manage assets for temporary use with prescriptive workflows.

 
 

Recalls

Identify business assets impacted by recalls and take action to comply.

 
 

Lease-End Management

Standardize end-of-lease procedures to extend, return, or buy out assets.

 
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Built on the Now Platform®

Enterprise Asset Management includes powerful platform capabilities so you can simplify asset tracking across your organization.
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Workflows to automate manual tasks
Automated business processes Remove bottlenecks by automating manual processes with a simple, drag-and-drop interface.
Laptop with single data model
Single data model Optimize service operations with a unified, cloud-based platform across operations and service management.
Customizable mobile phone experiences
Modern mobile experiences Keep users informed and engaged anytime, anywhere with intuitive mobile apps.

Enterprise Asset Management Integrations

EAM easily integrates with partner and third party applications.

Created with Sketch. Created with Sketch. Created with Sketch.
Coupa
Automate procurement actions across contracts, invoices, purchase orders, requisitions, and suppliers.
Medigate Asset Discovery
Automate healthcare with connected asset discovery and dynamic population of ServiceNow CMDB.
Microsoft SCCM
Import SCCM data into CMDB for detailed inventory tracking of connected assets.
SAP Ariba
Manage the master and transactional data of buying and sourcing in SAP Ariba from your ServiceNow instance.
Service Graph Connector for Forescout
Automate asset discovery and improve asset compliance with continuous connected device visibility.
Workday Financials
Synchronize asset information with purchasing and financial data such as accounts, business units, and cost centers.
Transform business with IT workflows

Unleash the power of IT

Transform your business with digital IT workflows. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT.

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Resources

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Data sheets
Data sheets
Topics
Topics

Explore the possibilities

See what benefits you can achieve when you know what assets you have, who uses them, and how much they cost. Learn more about our single-platform solution for managing your assets.

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